Terms of service

Last updated: 13 August 2025

Introduction
Welcome to Siddh Santo Ki Khoj (“we”, “us”, “our”). By accessing or purchasing from https://siddhsantokikhoj.com (the “Site”), you agree to these Terms and Conditions.

Eligibility & Account
You must be at least 18 years old and able to form a legally binding contract. Keep your account details confidential and notify us of any unauthorized use.

Products & Authenticity
We specialize in spiritual products including books, Rudraksha, and Shaligram. Natural variations in colour, texture, and size are normal. We source from trusted suppliers and provide authenticity details wherever available.

Spiritual Use Disclaimer (No Medical Claims)
Our products are offered for spiritual, cultural, and traditional use. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease. Outcomes vary from person to person and are not guaranteed.

Pricing, Taxes & Availability
Prices may change without notice. Applicable taxes, duties, or import fees (for international orders) are borne by the customer. We may limit quantities, correct errors, or refuse/cancel orders at our discretion with a full refund if payment has been captured.

Order Acceptance & Payment
Your order is accepted when we send a confirmation. Payments are processed securely via PCI-DSS compliant gateways (e.g., Razorpay). If a payment is flagged or fails verification, we may cancel and refund.

Shipping, Risk & Title
Shipping timelines are estimates (see our Shipping & Delivery Policy). Title and risk pass to you upon delivery to your address/carrier, as applicable.

Returns & Cancellations
Please review our Return, Refund & Cancellation Policy for eligibility, timelines, and method.

Prohibited Use
Do not misuse the Site, infringe intellectual property, attempt security breaches, or engage in unlawful activity.

Intellectual Property & Content
All content on the Site is owned by Siddh Santo Ki Khoj or its licensors and is protected by IP laws. You may not copy or use it without written permission.

Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products.

Governing Law & Jurisdiction
These Terms are governed by the laws of India. Courts at Koderma, Jharkhand shall have exclusive jurisdiction.

Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on this page, indicated by the “Last updated” date above.

Contact
Legal Business Name (as per GST): Dharmkunj
Brand/Trade Name: Siddh Santo Ki Khoj
GSTIN: 20CSLPB2181G1Z8
Registered Address: 309, Rajpura, Near Old Primary School, Jhumri Telaiya, Koderma, Jharkhand 825409, India
Phone: +91-8235434101
Email: pankaj@siddhsantokikhoj.com